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Privacy Policy

Kiserem Epilepsy Foundation
Last updated: March 2026

1. Who We Are

The Kiserem Epilepsy Foundation (“we”, “us”, “our”) is a charitable organisation based in Kenya. Our website is located at kiserem.org.

If you have any questions about this policy or how we handle your data, you can contact us at: [ksepilepsy@gmail.com]

2. What Information We Collect

Contact Form Submissions

When you use the contact form on our website, we collect:

  • Your name
  • Your email address
  • The content of your message

We use this information solely to respond to your enquiry. We do not add you to any mailing list or share your details with third parties without your consent.

Analytics and Cookies

We use analytics tools to understand how visitors use our website. This may involve the use of cookies - small text files stored on your device — to collect information such as:

  • Pages visited and time spent on each page
  • General geographic location (country or region level)
  • Device type, browser, and operating system
  • How you arrived at the site (e.g. search engine, direct link)

This data is aggregated and anonymised wherever possible. We do not use it to identify individual users.

You can disable cookies through your browser settings at any time. Doing so may affect some functionality of the site.

3. How We Use Your Information

We use the information we collect to:

  • Respond to messages submitted through our contact form
  • Understand how our website is used so we can improve it
  • Monitor site performance and fix technical issues

We do not use your personal information for marketing, and we do not sell or rent your data to any third party.

We process personal data on the following grounds:

  • Legitimate interests — for analytics, to improve our website and services
  • Consent — for cookies where required
  • Contractual necessity / responding to a request — when you contact us directly

5. Data Retention

Contact form submissions are retained only as long as necessary to resolve your enquiry, and are deleted thereafter unless there is an ongoing relationship or legal reason to retain them.

Analytics data is retained in accordance with the data retention settings of our analytics provider.

6. Third-Party Services

We may use third-party services to operate this website, including analytics providers and email delivery services. These providers process data on our behalf and are required to handle it securely and in accordance with applicable law.

We do not share your personal information with any third parties for their own marketing purposes.

7. Data Security

We take reasonable technical and organisational steps to protect any personal data we hold. However, no transmission of data over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under Kenya’s Data Protection Act (2019), you have the right to:

  • Know what personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain types of processing
  • Lodge a complaint with the Office of the Data Protection Commissioner (ODPC)

To exercise any of these rights, please contact us at [ksepilepsy@gmail.com].

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact

Kiserem Epilepsy Foundation Nairobi, Kenya [ksepilepsy@gmail.com]